Privacy Policy

Last Updated: [01/04/2026]

1. Introduction

Welcome to dollsgirl.com (“Company,” “we,” “our,” “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dollsgirl.com (the “Site”) and make purchases of dolls, collectibles, and related products.

Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the Site.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products, participate in activities on the Site, or contact us.

Personal Information Provided by You

The personal information we collect may include:

  • Contact Data: Name, billing address, shipping address, email address, phone number.
  • Payment Data: Credit card number, billing address, and other payment information. (Note: Payment processing is handled by our third-party payment processor. We do not store full credit card details on our servers.)
  • Account Credentials: Username, password, and security questions/answers.
  • Communications: Any information you provide when you contact us with questions, feedback, or support requests.

Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device and usage, including:

  • Log and Usage Data: IP address, browser type, operating system, pages visited, time and date of visit, referring URLs.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to remember your preferences, analyze traffic, and personalize your experience. You can control cookies through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Transactions: To fulfill orders, process payments, and deliver products to your specified shipping address.
  • To Manage Accounts: To create and maintain your account, including order history and wish lists.
  • To Communicate: To send order confirmations, shipping updates, and respond to customer service inquiries.
  • To Improve Our Services: To analyze trends, monitor Site performance, and improve our product offerings and user experience.
  • Marketing: To send you promotional communications, such as newsletters or special offers, only if you have opted in to receive them. You may opt out at any time by clicking the “unsubscribe” link in any email.

4. Sharing Your Information

We do not sell your personal information. We may share your information in the following situations:

  • Service Providers: We may share your data with third-party vendors, service providers, and partners who perform services for us (e.g., payment processing, shipping carriers, email delivery, analytics). These third parties are contractually obligated to protect your information and use it only for the services they perform for us.
  • Legal Compliance: We may disclose your information where required by law, such as to comply with a subpoena, legal process, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies to:

  • Recognize you when you return to our Site.
  • Remember items in your shopping cart.
  • Understand how you interact with our Site to improve functionality.

Managing Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. However, doing so may affect the availability and functionality of certain features of our Site (such as the shopping cart).

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or legal requirements).

7. Data Security

We implement appropriate technical and organizational security measures to protect the security of your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Children’s Privacy

Our Site is intended for users who are at least 18 years of age. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Note: If you sell products intended for children, you may need additional compliance with COPPA (Children’s Online Privacy Protection Act). Please consult with legal counsel regarding this.

9. Your Privacy Rights (Depending on Your Location)

For California Residents (CCPA)

If you are a California resident, you have the right to:

  • Request disclosure of the categories and specific pieces of personal information we have collected about you.
  • Request deletion of personal information we have collected about you.
  • Opt out of the sale of your personal information (we do not sell your information).
  • Not receive discriminatory treatment for exercising your privacy rights.

To exercise these rights, please contact us using the information in Section 13.

For European Economic Area (GDPR)

If you are located in the European Economic Area, you have the right to:

  • Access: Request a copy of your personal data.
  • Rectification: Request correction of inaccurate data.
  • Erasure: Request deletion of your data under certain circumstances.
  • Restrict Processing: Request that we limit processing of your data.
  • Data Portability: Request transfer of your data to another controller.
  • Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data.

10. Third-Party Links

Our Site may contain links to third-party websites (such as social media platforms or manufacturer sites). This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. By using our Site, you consent to the transfer of your information to the United States or other countries where we operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

13. Contact Us

If you have questions or comments about this Privacy Policy, or wish to exercise your privacy rights, please contact us at:

Email: service@dollsgirl.com